Electronic Visit Verification (EVV)

evv graphicElectronic Visit Verification (EVV) is a technology that automates the gathering of service information by capturing time, attendance and care plan information entered by a home care worker at the point of care.

Do you or your loved one receive care through the NOW or COMP, ICWP, CCSP or SOURCE Georgia Medicaid waivers? If so, then you will be required to utilize the EVV system and CMS needs to hear from YOU! The Centers for Medicare & Medicaid Services (CMS) is a federal agency that is working to ensure that states will be properly implementing EVV.

Under the 21st Century Cures Act, Georgia must implement EVV for Medicaid-Funded Personal Support Services/Community Living Support Services by January 1, 2020 and Home Health Care Services by January 1, 2023.

At a minimum, EVV electronically verifies the:

  • Type of service performed
  • Individual receiving the service
  • Individual providing the service
  • Date the service was provided
  • Location of service delivery
  • Time the service begins and ends

Why does this matter?
While supporters of EVV believe that real-time information will improve billing accuracy and quality of service delivery and reduce fraud, waste and abuse in the Medicaid system, there are also some concerns.
Consumers are concerned that the EVV system Georgia adopts might invade their privacy or limit independence and community integration. Thoughtful implementation and stakeholder input are crucial to the success of EVV.

What You Can Do
1. Georgia is in the process of selecting an EVV vendor. To keep up to date on that process and to learn more, visit the Georgia Department of Community Health's EVV webpage.
2. Participate in the CMS EVV Stakeholder Forum on November 7, 2018 from 1 p.m. to 3 p.m. EST (see info in EVV Events sidebar at right.)
4. Email your questions and concerns about EVV to the Georgia Department of Community Health. Consider asking how DCH plans to engage and train people with disabilities in this new system, as well as address their concerns.

Areas where you may want to raise concerns or ask questions include:

  • Concerns about privacy and questions about steps states can and should take to protect information
  • Concerns about the tracking of individuals and questions about the alternatives to GPS that states can use
  • Concerns about use of EVV in consumer-directed programs and questions about practices states should use to preserve flexibility and consumer control in those programs
  • Concerns about opportunities for public input in states’ EVV system designs and questions about how CMS will ensure robust public input has occurred

Important Resources to learn about EVV: